The Secret to Success in the Cloud: Do it with a Friend
Strategic considerations for the role of IT, technology, and service partners
by Dan Holme on 10/20/2015
It's critical that organizations understand, redefine and transform the role of IT teams to accommodate the new reality of rapidly-evolving and disruptive cloud technologies such as Office 365. The "do it yourself" (DIY) approach to technology, rooted in the legacy environment of on-premises platforms, is no longer suited to the hybrid services, cloud-powered productivity model of today's dynamic organization.
As you plan for the role of Office 365 in your enterprise, and as you evaluate options for deployment, migration, administration, support, and management of the service, you must also take a step back to consider the strategic role of the IT division, and how it will maximize the contribution of technology to your organization.
I believe that the smart strategy is one that brings IT out of the weeds of technologies and closer to the business, while leveraging external expertise and capabilities to manage the chaotic and complex tapestry of services that comprise Office 365 and other cloud offerings.
It’s a radical re-thinking of IT that requires examination of the benefits and challenges of a cloud service like Office 365, the evolution of technology and IT as a whole, and evaluation of the value contributed by a new type of player on the team: what I call the service partner.