User experience versus compliance and control

Dan Holme

by Dan Holme on 5/4/2015

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Date Revised:
5/4/2015


User experience versus compliance and control

When IT locks things down too much, users work around it. "Anyone with an iPhone and a Dropbox account" can leak data, said Julia White.

You can't disrupt the user experience in the name of security.

So we have to change the way we do security. We have to bring the user on the journey. Help them understand what's happening. Inform them about policies when and where it matters--at the time of action.

 

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