Tick. Tick. Tick. When you're watching the clock, the moments slip away ever so slowly. They seem to drip incessantly like a water faucet that can never be completely shut off. Having never been incarcerated, I can only imagine this is a common thought in prison. The slow ticking away of time consumes more than just prisoners awaiting release. It consumes your co-workers, and to no avail for both sets of clock-watchers.
Work can be a prison where your co-workers are slaves, or it can be a pack of antelopes running together to find new plains and waters. The difference in the two is little more than perspective. Not your perspective, but each person's perspective in the organization. In this article, we will explain the defining characteristics and behaviors of each group of people, and some basic skills for transforming one into the other.
Prisoners of execution
We've all met a prisoner of execution. They watch the clock. Even when they aren't watching, they seem to know exactly how much time is left before being furloughed to their night at home. They trudge through each day investing their time, but not their minds. They click away at buttons and type away on the keyboard, but their heart is not in it. They are physically present, but mentally absent.
Monster.com recently ran a series of ads where children spouted phrases such as, "I want to claw my way up to middle management," and "I want to have a brown nose." They encapsulate the loss of dreams as employees. They speak to the masses that are prisoners of execution. They work only to collect their paycheck and work only as much as they feel is necessary.
From a business perspective, prisoners of execution look like valuable resources on the surface. They come in on time, they don't complain that often and generally don't make much ruckus. The reason for their lack of complaints is that their mind is not invested in the success of the organization. Not being invested in the success of the organization means there is no need to try and fix anything that prevents success.
The power of ownership
Owners in an organization behave differently. Every moment seems too brief. The clock hands spin round and round at seemingly increasing speed. There is never enough time to make the organization better. The difference in effectiveness is profound. The value that an owner provides to an organization is substantially different than that of a person who is a prisoner of execution.
Of course, not every owner is a true owner of the organization; however, they do show ownership in the organization. They feel like they are a part of the solution and, because of that, they bring their minds with them to work each morning, fully engaged and trying to remove the barriers to the organization's success.
As a whole, they are much more effective than prisoners of execution. Not only can they do what they've always been doing, but also they can evaluate why, and change it when it no longer makes sense. This is immensely powerful because owners are constantly making minor adjustments to their work to make it as good as possible, not to mention that engaged owners rarely complain or worry about the extra time they spend working.
You can think of someone who feels ownership in an organization as an alert driver. They aren't really following a straight line down the highway. In reality, small changes are happening every minute. A small amount of pressure changes the speed of the car. A slight adjustment to the steering wheel puts the car in the middle of the appointed lane.
Prisoners of execution do not and cannot make those minor adjustments. Following the analogy, they are the drivers who are swerving all over their lane, speeding up and slowing down at random. They are the drivers who are described as accidents waiting to happen. This is because they are unable to make changes until the problem has become so big there is no way to ignore it.
Owners are, as a bunch, a more rowdy group because they care: They make waves. They try to make changes and take appropriate risks. All of these things are reasons that many organizations squash the natural born leaders they have. They shackle them with processes, procedures, hierarchies, and other structures that encourage them not to get out of line and not to make the waves that an engaged person makes.
Each of us is born with an innate desire to master our own world. As my two-year-old keeps reminding me, he thinks in terms of "Mine" and "Alex do." We are all born with this until the world we live in conditions us to stop challenging, striving, and changing. Through our parenting, educational system, and organizational hierarchies, we force this natural tendency out of people. It's time to get it back.
Prisoner release program
In your organization, you need a prisoner release program. You need to release the prisoners. You don't have time for them to hold you back. Your prisoner release program should be operating in two ways. Most organizations have one, but not the other.
Termination of employment
Terminating someone for poor performance is something that most managers have been faced with at one time or another. If you haven't, you will. Whether the person failed to adapt when the business changed, you or someone else made a bad-hiring decision, or problems have just gone on too long, everyone will need to release a prisoner of execution back into the market pool.
Although these situations are never fun, one thought makes it easier for me to understand. Releasing an employee allows them to connect with an organization more able to use their talents and engage them in such a way that they feel ownership.
Most organizations use this as their only prison release program. Unfortunately, they're largely trading (doing a prison transfer, to follow the analogy) poor performers with their peers in the industry and local market.
The painful reality that most organizations blindly refuse to face is that there are tragically few people who still have the innate desire to take on ownership in an organization and have the talents to help make that happen.